Shipping policy

Shipping Policy

Processing Times

Most Gather Sunshine physical orders are processed and shipped within 1–5 business days, with most orders shipping within 2 business days.

For personalized products, you may have the option to request a proof before your item is made. If you request a proof, processing time may be extended while we prepare the proof and wait for your approval. Please review and approve your proof promptly to help avoid additional delays.

Processing times may vary for certain products. When a product has a different processing time, the current turnaround will be shown on the product page.

During holidays, travel, periods of high order volume, or other temporary circumstances, processing times may be extended. Any current processing notice will be displayed on applicable product pages.

Business days are Monday through Friday, excluding holidays.

Shipping & Delivery

Gather Sunshine currently ships physical products within the United States only.

After an order ships, delivery typically takes an additional 4–10 business days, depending on the destination, shipping service, carrier conditions, holidays, and other factors outside our control.

Processing time and shipping time are separate. Tracking information will be provided when available.

At this time, Gather Sunshine does not offer international shipping.

Shipping Rates

Shipping rates are calculated at checkout based on your order, destination, and available shipping options.

Digital Products

Digital products are delivered electronically and are not shipped.

Delivery method and timing may vary by product. Please review the individual product page for information about how your digital purchase will be delivered.

Shipping Addresses

Please review your shipping address carefully before placing your order.

If you notice an error after ordering, contact us as soon as possible. Once an order has shipped, we may not be able to change or redirect the delivery address.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.

Include your order number and clear photos of the item and packaging so we can review the issue and determine the appropriate solution.

Returns & Refunds

Please review our Refund Policy for information about returns, refunds, exchanges, personalized products, and other order issues.

Questions About Your Order?

If you have questions about an order or shipment, please use our Contact page. Include your order number when applicable so we can assist you more quickly.